Shipping policy

Shipping Policy: TCG Loft

At TCG Loft, we understand that when you add something new to your collection, you want it to arrive as quickly and safely as possible. To provide a reliable shopping experience, we use efficient shipping methods designed to get your collectibles to you securely and promptly.

Shipping Rates & Timelines

Express Shipping: We use expedited shipping methods where available to help ensure your items arrive safely and quickly.

Cost: Free shipping on all orders. We believe in transparent pricing with no unexpected shipping fees at checkout.

Delivery Window: Orders are typically delivered within 1–2 business days within the United Kingdom.

Handling Time: Orders are generally processed and dispatched within 1 business day.

Tracking Your Order

Once your order has been dispatched, you will receive an automated email containing your tracking information. You can use the tracking number provided to follow your package’s journey from our location at 100 Braeside, Gateshead NE11 9RH, United Kingdom to your delivery address.

Safe Delivery & Collector Quality

All items are packed with care using appropriate protective materials. We understand how important condition is to collectors, so we take precautions to protect TCG products, card corners, boxes, board games, and other collectibles from damage during transit.

If your package arrives damaged, please contact us as soon as possible so we can review the issue and help make it right.

Contact Information

TCG Loft

Email: contact@tcgloft.site
Phone: +44 191 420 0140
Address: 100 Braeside, Gateshead NE11 9RH, United Kingdom